Contact us

Email: geral@toponze.pt

Address: Pinheiro Manso Street No. 41, 4935-169 - Viana do Castelo

Opening hours: Monday to Friday from 9:00 am to 6:00 pm

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Frequently asked questions

How long does it take for my order to arrive?

The average delivery time for Toponze orders varies from 7 to 14 business days , depending on the destination address and item availability.

Once your order is shipped, you will receive a confirmation email with the tracking number , so you can track the shipment in real time.

We work with trusted suppliers and carriers to ensure every piece reaches you with the quality and care you deserve .


During periods of high volume (such as launches or promotions), the deadline may be slightly longer.

Can I return or exchange a product?


Yes! We accept exchanges or returns within 14 days of receiving your order , as long as the item is in perfect condition , with tags and no signs of use.

Just contact us via general email @toponze.pt and we will help you throughout the process.

What payment methods do they accept?


You can pay with Credit/Debit Card, MB WAY, PayPal and Multibanco Reference .

All payments are processed 100% securely , ensuring your peace of mind during your purchase.

How can I track the status of my order?


Once your order is shipped, you will receive an email with the tracking number so you can track your shipment in real time.