Contact us
Email: geral@toponze.pt
Address: Pinheiro Manso Street No. 41, 4935-169 - Viana do Castelo
Opening hours: Monday to Friday from 9:00 am to 6:00 pm
Contact form
Frequently asked questions
How long does it take for my order to arrive?
The average delivery time for Toponze orders varies from 7 to 14 business days , depending on the destination address and item availability.
Once your order is shipped, you will receive a confirmation email with the tracking number , so you can track the shipment in real time.
We work with trusted suppliers and carriers to ensure every piece reaches you with the quality and care you deserve .
During periods of high volume (such as launches or promotions), the deadline may be slightly longer.
Can I return or exchange a product?
Yes! We accept exchanges or returns within 14 days of receiving your order , as long as the item is in perfect condition , with tags and no signs of use.
Just contact us via general email @toponze.pt and we will help you throughout the process.
What payment methods do they accept?
You can pay with Credit/Debit Card, MB WAY, PayPal and Multibanco Reference .
All payments are processed 100% securely , ensuring your peace of mind during your purchase.
How can I track the status of my order?
Once your order is shipped, you will receive an email with the tracking number so you can track your shipment in real time.